Asia Dialogues
Leaders Shaping the Future of Global Capability Centers (GCCs) in India
India has emerged as the world’s most strategic destination for Global Capability Centers (GCCs) — evolving from cost-efficient shared services into enterprise hubs driving digital transformation, analytics, product engineering, and global operations.
Today, the India GCC ecosystem plays a central role across financial services, healthcare, life sciences, technology, and enterprise operations. Modern GCCs in India are no longer support functions — they are innovation engines and strategic growth partners for multinational organizations.
This feature highlights influential leaders who are shaping India’s rise as the global epicenter of high-impact Global Capability Centers.
Sairam Nair heads Sandoz’s India Global Competency Center, driving the expansion of strategic services across digital operations, supply chain processes, and analytics.
The India GCC under his leadership plays a growing role in enterprise transformation — supporting global efficiency, responsiveness, and operational excellence as Sandoz strengthens its worldwide business model.
Vithal is a seasoned business executive with distinguished Global Capability Center (GCC) leadership across Fortune 500 pharmaceutical, FMCG, engineering services and QSR organizations. He has built and led large-scale, globally integrated technology and procurement teams driving enterprise value through transformation, digital enablement, governance, and operating model redesign.
Having served as a global Head of IT & Digital Procurement at Novartis, Procurement Director at Unilever, Chief Procurement Officer at Cyient, and now Senior Director, Procurement Operations at McDonald’s, Vithal partners with global c-level executives to elevate procurement as a strategic lever for resilience, cost leadership, compliance, and competitive advantage. As an IICA-certified Independent Director, he drives enterprise stewardship and global stakeholder influence.
Amit Verma has played a central role in scaling Citco’s India operations into a strategic Global Capability Center supporting fund administration, enterprise operations, and technology enablement. Overseeing teams across Mumbai, Pune, and Hyderabad, he has helped strengthen India’s position as a core hub within Citco’s global services ecosystem.
A key milestone under his leadership has been the growth of Citco’s Hyderabad Center of Excellence, reflecting India’s evolution from delivery support to high-value global operations and digital transformation.
Anthil Anbazhagan leads Entain India, the company’s Global Capability Centre in Hyderabad that has grown into one of Entain’s largest technology and engineering hubs globally. Under his leadership, the center consolidated and scaled thousands of professionals delivering core software engineering, digital platforms, analytics, and innovation services.
Entain India today drives major product development, real-time trading systems, and AI-led personalization — positioning India as the digital heart of Entain’s global operations.
Manish Arora leads Eli Lilly’s operations in India, where the company has steadily expanded high-value GCC capabilities across analytics, digital transformation, research enablement, and enterprise services.
Under his leadership, India has become an increasingly important knowledge and innovation partner within Lilly’s global pharmaceutical ecosystem — supporting data-driven decision making and business operations across regions.
Venkat Korada serves as CFO of Lloyds Technology Centre India — the banking group’s digital and technology delivery hub. His role spans financial governance, strategic planning, and operational scaling of large technology programs delivered from India.
The center today supports enterprise-wide digital modernization and innovation initiatives, reflecting India’s rising role in global financial services transformation.
Harish Kumar Chukka Bhasker is a seasoned GCC and GBS leader with over two decades of experience building, scaling, and transforming global capability centres. He has held senior leadership roles across healthcare, technology, and professional services organisations, leading large-scale operations and transformation initiatives.
His expertise spans GCC setup and scale, ERP modernisation, AI adoption, and M&A integration. He is widely recognised for combining strong operational rigour with transformation-led leadership, particularly in complex and highly regulated environments.
Lalit Ahuja is a pioneer of India’s modern Global Capability Center ecosystem. Through ANSR, he has helped numerous global enterprises design, launch, and scale strategic GCCs across technology, analytics, operations, and innovation.
His work has played a key role in shifting India’s GCC narrative from cost efficiency to enterprise value creation — firmly establishing the country as a global hub for transformation-led capability centers.
Sudesh Jain oversees the Global Capability Center operations at Adani Group, leading centralized enterprise services and digital capabilities that support the conglomerate’s diverse businesses across infrastructure, energy, logistics, and resources.
His work focuses on strengthening process excellence, operational scalability, and technology-driven transformation — reflecting the increasing adoption of structured GCC models within large Indian multinationals.
Saurabh Singhvi leads Litera’s India operations, where the company has built a strong Global Capability Center focused on product engineering, software development, and innovation for its global legal technology platforms.
The India GCC plays a central role in Litera’s technology roadmap — supporting core product development and digital solutions used by legal professionals worldwide.
Puja Khemka plays a leadership role in strengthening Schrödinger India’s operations, which support global research, software development, and scientific innovation.
The India center contributes significantly to Schrödinger’s computational chemistry and drug discovery platforms — highlighting India’s growing importance in advanced science and technology-driven GCC models.
Ganpat Anchaliya leads the Novartis Corporate Center in India, one of the company’s most strategic Global Capability Centers supporting enterprise operations, analytics, digital transformation, and business services worldwide.
Under his leadership, the India center plays a critical role in driving operational excellence and innovation across Novartis’ global pharmaceutical ecosystem.
Arun Palivela serves as India Director for the Align Innovation Center and Invisalign Research & Development at Align Technology. In this role, he leads India-based innovation and R&D teams supporting the development of digital orthodontic technologies and products for Align’s global Invisalign business.
His responsibilities include overseeing engineering, research, and product development activities carried out from India, contributing to Align Technology’s worldwide innovation and technology roadmap.
Asia’s Growing Role in the GCC Ecosystem
While India remains the anchor of the global GCC landscape, Asian markets such as Malaysia, Singapore, China, Philippines, and Vietnam are emerging as important complementary GCC hubs.
These countries are strengthening capabilities across shared services, digital operations, analytics, product engineering, and regional innovation — building a resilient multi-country GCC ecosystem across Asia.
Watch out for upcoming Leaders in Focus stories spotlighting GCC growth across Asia.
Ridhima Duggal
SpeakIn Editorial Team
Leading brands who have partnered with us.
Latest updates, insights, and highlights from our leadership community












